Reference

Legal terms for puntit access

This Legal page sets out how your account, data, cookies, payment records and support requests are handled when you use puntit in India.

India local-law accessUPI record checksCookie choicesAccount securitySupport contact paths
puntit Legal terms for puntit access
CONTACT ROUTES

Legal contact paths for your account

Legal questions should reach the right team, not sit in a general inbox. Use the route that matches your request so we can check your account, confirm your identity where needed and…

Legal mailbox Write to [email protected] for terms, privacy, cookie or account-rights questions. We read these requests separately from ordinary service chats so your legal query is handled with the correct record trail.
Account support Use [email protected] when your legal question is tied to login access, wallet matching or a document request. We may ask for extra proof before sharing or changing account-linked records.
Dispute route If you disagree with an account decision, send the date, account email and short reason for the dispute. We compare session logs, payment references and prior messages before sending a written reply.
DATA HANDLING

How we handle legal records

Our legal handling is built around clear records: what you shared, when we received it, why we used it and who answered your request.

Data collected

We collect account details, contact data, device signals, session history and wallet references that help us provide access, confirm requests and protect your account. We avoid asking for documents unless a specific check needs them.

Cookie control

Cookies help keep your login session active, remember consent choices and measure site stability. Where settings allow, you can change browser cookie choices, though some account or security functions may then work differently.

Account security

We use login checks, device matching and unusual-activity signals to reduce unauthorised access. If a legal request affects account access, we may pause the change until identity and account ownership are confirmed.

Record retention

We keep records only for service, security, dispute, tax, accounting or lawful retention needs. When a record is no longer required, we remove it or separate it from direct account identifiers where practical.

Change requests

You can ask us to correct inaccurate account details, update contact records or explain how a data item is used. Some changes may require proof so we do not alter the wrong account.

Payment references

UPI, Paytm, PhonePe and Google Pay references are used to match wallet activity with your account. We do not place those details in public pages, and support shares them only after account checks.

Legal questions before you join

These answers explain how the legal terms apply before and after you open an account. They cover eligibility, data access, cookie choices, payment references, account changes and dispute contact paths. If your situation needs a decision tied to your account, write to us with your registered email so we can answer from the correct records.

Access depends on local law and is available where local law permits. We may restrict or refuse account access if your location, documents or account activity do not match the legal requirements we must follow.

We keep details needed to run your account, support requests, security checks, wallet matching and legal record duties. This can include contact data, device signals, session logs and payment references linked to your account.

Yes. Email the legal mailbox with your registered address and the record type you want. We may ask you to confirm identity before sharing account-linked data or explaining why some records cannot be released.

Cookies record session status, consent choices and site-security signals. You can manage many cookie settings in your browser, but disabling certain cookies may affect login continuity, account checks or saved consent preferences.

UPI, Paytm, PhonePe and Google Pay references are used to match wallet activity and resolve disputes. We keep them with account records only for service, security, accounting or lawful retention needs.

Send a correction request with your registered email and the detail that needs updating. We may request proof before changing name, contact, payment or security-related records to protect the account.

Send disputes to [email protected] with your account email, date, short reason and any relevant reference. We check account logs, payment records and past messages before replying in writing.